“If your brand is in a B2C vertical, reserving a Twitter handle is probably all that’s required to start generating a few negative customer service comments pointed directly at you. Very few brands do a stellar job of traditional customer service, but many brands have started jumping on the social media bandwagon to reduce costs.” How to Get Actionable Insights From Social Media Measurement and Monitoring Tools – Search Engine Watch (SEW).
- The Four Steps to Persuasion | Culttt culttt.com/2013/10/02/fou… via @culttt 6 months ago
- Learning styles & the importance of critical self-reflection | Tesia Mar... youtu.be/855Now8h5Rs via @YouTube 6 months ago
- How to do Effective Performance Appraisals youtu.be/E34Zt1cEpFA via @YouTube 6 months ago